Brand, Customer Experience, Digital, Marketing, Strategy
There’s one sure way (as in almost 100% guaranteed) I’ve seen Hotels, Restaurants, Lodges, BnB’s, Movie Theatres, Golf Courses, etc, etc get ahead of their competition! Guest Reviews!! I’m not going to explain why guest reviews are so important...
Digital, Marketing, Social Media, Strategy
Word of mouth marketing (WOMM) can make or break a business. When people are talking about you positively, you’re flying. When people are talking about you negatively, you’re in trouble. In fact, if you get word of mouth marketing right you’ll possibly...
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